Cloud phone systems places your telephony infrastructure off-site and handles call routing and signal processing remotely for a low monthly fee—a cost effective solution for business that reduces system maintenance costs and can effectively sustain telephony solutions that parallels company growth. A Cloud phone system may operate as a hosted PBX structure, or VoIP telephone system.
PBX phone systems (private branch exchange) are essentially private phone networks for the office. PBX systems direct incoming and outgoing voice calls directly through the business phone line and the systems offer an assortment of innovative features such as call holding, call routing, conference calling, and many other telephony features which are vital to successful business operations.
VoIP phone systems operate using broadband internet connections rather than outdated phone lines. VoIP stands for “Voice over Internet Protocol”. Related acronyms include IP PBX and IP office, and IP PBX is an internet protocol, or VoIP system with many phone lines. IP PBX allows you to conduct simultaneous calls without introducing any infrastructure. Several unique advantages over Multi-line business phone systems are noticeable— ease of installation, affordable pricing, and scalability—including cutting-edge functionality where additional features such as a virtual receptionist or call forwarding calls to employee cell phones using a mobile app are readily available.
Multi-line phone systems are telephone system platforms that utilize phones which have several lines route through the same phone unit, allowing the operator to answer each individual phone number or send calls directly to voicemail. These are uncomplicated business phone systems, making them a great telephony solution for any small business. Modest 2-line phone systems have separate telephones, allowing many people to be on simultaneous calls. Complex 4-line phone systems allow for additional employees to accept or place calls at the same time. With either telephone system solution, you may sustain a local line or toll-free number.
A business telephone system is an advanced calling network designed to improve communications for small and large businesses. Business phones are designed to handle the complex needs of commerce, such as customer service calls and call routing, and office telephone systems need to have robust capabilities compared to archetypal residential telephone services.