Keep I.T. simple. Any issue, any topic, same rates!
ACD Telecom can provide your business with a level of I.T. support explained to you, keeping it simple, minus the tech talk.
So many times we hear this from our clients: ACD please take care of it!
ACD can manage most aspects of your network, and if we need specialists we will bring them on board to help, or if you just need immediate help we can do that too. We let you focus on what's important, smooth reliable efficiency and profitability.
Best price, Best Value! No Babysitting!
We know what you need to succeed: increased freedom to do other things, delivered at extreme value from us. If you get a maintenance plan from us, it insures that you have top priority, you will better be able to budget your monthly IT cost and we will know about network problems before they create downtime for your organization.
- 2-hour Emergency Response for critical problems 24-Hour Response on minor problems
- For thirty days after your system is up and operational, (VOIP phones) any request you make for service is treated as an emergency!
- To open a service ticket with ACD Telecom Technical Support call 800.988.6511 and press 1
Additional Services provided by ACD Telecommunications
WE SUPPLY COFFEE!
Project Management – single point of accountability to coordinate and manage implementation
Database Collection – create and define the customer database.
Installation / System Integration. Complete physical hardware and software installation, placement, testing and verify system operation.
Training/Education – Administrator, Operator, Train-the-Trainer, and End-User.
Relocation Services – skilled personnel to help remove and re-install equipment.
Complete systems implementation.
Place change or move orders with SBC/AT&T on Behalf of the customer, and have working relationships with over 29 vendors including XO, Telepacific, PacWest, Electric Lightwave